AJUSA.com currently offers free ground shipping on all orders of $99 or more to the contiguous 48 states, orders under $99 will incur a shipping charge.
All orders will ship available parts immediately. Any backorder parts will be shipped once available. Due to COVID-19 manufactors are not providing updated inventory frequently, we apologize for the inconvenience.
Drop Shipments from Bilstein will result in a $25 drop shipment fee.
At this time we cannot offer free or flat rate shipping to Alaska, Hawaii, Puerto Rico or other U.S. Territories. Please contact us for a quote before placing your order.
AJUSA.com reserves the right to end its free shipping promotion at any time.
AJUSA.com will only ship to verified U.S. addresses. We do not currently ship or bill internationally.
AJUSA.com offers expedited shipping options, at your expense. Please call for a quote.
AJUSA.com cannot ship to Military APO/FPO boxes, PO Boxes, or Freight Forwarder addresses.
To avoid any order processing/shipping delays, please ensure your shipping address (If different from the billing address.) is on file with your card issuer as an authorized address, or we will not be able to process your order in a timely manner, and the expected ship date may be extended. Please ensure that your shipping address information is correct, any errors may cause a delay in the delivery of your order.
Due to the rise in credit card fraud and identity theft, we follow strict payment processing protocols for your protection, as well as ours. We verify all billing and shipping addresses through our credit card processing system prior to processing your order. AJUSA.com reserves the right to deny shipping to any address if it does not verify with the card issuer. We will contact you via email if the billing and/ or shipping address does not verify to the credit card.
All orders are shipped with appropriate insurance. If your order is received with any damage from shipping we must be contacted within 48 hours. Please have your order number ready and be able to send images of the items as they were received.
For your protection all orders of $400 or more ship with a signature required.
Some brands may ship with signature required regardless of the order total.
*If your order is incorrect or was damaged upon delivery, AJUSA.com must be notified within 48 hours of delivery. Any incorrect or damaged orders that are installed before contacting AJUSA.com will be denied a returned.
If you have any questions or concerns with this policy please contact us at 800-877-1911.