• 1 Select Year
    • 2018
    • 2017
    • 2016
    • 2015
    • 2014
    • 2013
    • 2012
    • 2011
    • 2010
    • 2009
    • 2008
    • 2007
    • 2006
    • 2005
    • 2004
    • 2003
    • 2002
    • 2001
    • 2000
    • 1999
    • 1998
    • 1997
    • 1996
    • 1995
    • 1994
    • 1993
    • 1992
    • 1991
    • 1990
    • 1989
    • 1988
    • 1987
    • 1986
    • 1985
    • 1984
    • 1983
    • 1982
    • 1981
    • 1980
    • 1979
    • 1978
    • 1977
    • 1976
    • 1975
    • 1974
    • 1973
    • 1972
    • 1971
    • 1970
    • 1969
    • 1968
    • 1967
    • 1966
    • 1965
    • 1964
    • 1963
    • 1962
    • 1961
    • 1960
    • 1959
    • 1958
    • 1957
    • 1956
    • 1955
    • 1954
    • 1953
    • 1952
    • 1951
    • 1950
    • 1949
    • 1948
    • 1947
    • 1946
    • 1945
    • 1944
    • 1943
    • 1942
    • 1941
    • 1940
    • 1939
    • 1938
    • 1937
    • 1936
    • 1935
    • 1934
    • 1933
    • 1932
    • 1931
    • 1930
    • 1929
    • 1928
    • 1927
    • 1926
    • 1925
    • 1924
    • 1923
    • 1922
    • 1921
    • 1920
    • 1919
    • 1918
    • 1917
  • 2 Select Make
  • 3 Select Model

Shipping, Return & Warranty Policy

AJUSA.com currently offers free ground shipping on all orders of $75 or more to the contiguous 48 states, orders under $75 will incur a $9.99 flat rate shipping charge.

Drop Shipments from Bilstein will result in a $25 drop shipment fee.

At this time we cannot offer free or flat rate shipping to Alaska, Hawaii, Puerto Rico or other U.S. Territories. Please contact us for a quote before placing your order.

AJUSA.com reserves the right to end its free shipping promotion at any time.

AJUSA.com will only ship to verified U.S. addresses. We do not currently ship or bill internationally.

AJUSA.com offers expedited shipping options, at your expense. Please call for a quote.

AJUSA.com cannot ship to Military APO/FPO boxes, PO Boxes, or Freight Forwarder addresses.

To avoid any order processing/shipping delays, please ensure your shipping address (If different from the billing address.) is on file with your card issuer as an authorized address, or we will not be able to process your order in a timely manner, and the expected ship date may be extended. Please ensure that your shipping address information is correct, any errors may cause a delay in the delivery of your order.

Due to the rise in credit card fraud and identity theft, we follow strict payment processing protocols for your protection, as well as ours. We verify all billing and shipping addresses through our credit card processing system prior to processing your order. AJUSA.com reserves the right to deny shipping to any address if it does not verify with the card issuer. We will contact you via email if the billing and/ or shipping address does not verify to the credit card.

All orders are shipped with appropriate insurance. If your order is received with any damage from shipping we must be contacted within 48 hours. Please have your order number ready and be able to send images of the items as they were received.

For your protection all orders of $400 or more ship with a signature required.

Some brands may ship with signature required regardless of the order total.

*If your order is incorrect or was damaged upon delivery, AJUSA.com must be notified within 48 hours of delivery.

If you have any questions or concerns with this policy please contact us at 800-877-1911.

Effective April 2016

RETURN POLICY

If you should need to return an item, AJUSA.com wants to make it a hassle-free experience.

*If your order was incorrect or damaged upon delivery, AJUSA.com must be notified within 48 hours of delivery.

To initiate a return please contact a Customer Care Representative at (800) 877-1911.

Please note our important guidelines below:

Returns will only be accepted within 30 days of delivery.

All returns require a Return Authorization number and are subject to inspection.

A copy of your original purchase receipt or packing slip must be included with the return.

The returned item, its packaging, and instructions MUST be received in re-sellable condition.

Re-sellable condition means that the item needs to be returned in its original condition with no scratches, tears, marks, or blemishes.

We will not accept a return of any items that have been installed, altered or modified in any way.

Acceptance of the return in re-sellable condition is at the sole discretion of AJUSA.com and/or Manufacturer.

Returned items are subject to a restocking fee of up to 25% of the original purchase price.

(CoverCraft, LeBra, DashMat, and Colgan products will also be charged a $3.50 service fee per order.

All outbound shipping costs paid by AJUSA.com are deducted from the refund.

Customer is responsible for all return shipping costs.

AJUSA or its manufacturers will not refund any labor or installations charges.

Any damage incurred during installation or improper use of the product will void any warranty or eligibility to be returned.

*Items that are non-returnable, except for warranty include:

Special Order Items

Any products with customizations

*Refunds are processed within 7-10 business of AJUSA.com receiving the return.

*Refunds are issued to the original payment method at the time the purchase was made.

*AJUSA.com may request images to show any damages, incorrect items received before authorizing a return.

WARRANTY POLICY

*AJUSA.com honors all manufacturer warranty policies. If your item becomes defective please contact AJUSA.com to discuss sending your product in for warranty evaluation.

To initiate a warranty claim please contact a Customer Care Representative at (800) 877-1911.

All warranty returns require a Return Authorization number and are subject to inspection.

A copy of your original purchase receipt or packing slip must be included with the return.

All outbound shipping costs paid by AJUSA.com are deducted from the refund.

Customer is responsible for all return shipping costs.

AJUSA or its manufacturers will not refund any labor or installations charges.

*Any damage incurred during installation or improper use of the product will void any warranty or eligibility to be returned.

*AJUSA.com may request images to show any damages, incorrect items received before authorizing a warranty return.

*When sending any items in for a warranty evaluation, neither AJUSA nor the Manufacturer guarantees the items to be covered under warranty.

If you have any questions or concerns with this policy please contact us at 800-877-1911.

Effective February 2016